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Upsurge CRM Pros Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from upsurgecrmpros.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Client Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking about both Device Information and Client Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Client Information we collect to:

We use Device Information to:

TEXT MESSAGING & COMMUNICATION POLICY

By submitting your phone number through any form on our website — including scheduling forms, order forms, and support requests — you consent to receive SMS and/or phone call communications from UpSurge Pros related to your inquiry, order, support request, or ongoing service.

These communications may include:

Message frequency varies. Message and data rates may apply.

You can opt out at any time by replying STOP, and opt back in by replying START. Consent to receive SMS messages is not a condition of purchase.

We do not share your phone number with third parties for marketing purposes.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our customers use the Site. You can learn more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.

You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout

We may also share your Personal Information to comply with laws and regulations, respond to lawful requests (e.g., subpoenas), or protect our rights.

BEHAVIOURAL ADVERTISING

We use your Personal Information to provide targeted advertisements or marketing communications we believe may interest you. For more information, visit the NAI’s educational page: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

Opt-out links:

DO NOT TRACK

We do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access, correct, update, or delete your personal information. To exercise this right, contact us at cs@upsurgecrmpros.com.

Please note: Your information may be transferred outside of Europe, including to the U.S. and Canada.

DATA RETENTION

When you place an order through the Site, we retain your Client Information for our records unless you ask us to delete it.

CHANGES

We may update this policy to reflect changes to our practices or for legal or regulatory reasons.

CONTACT US

For more information or questions, contact us at:

📧 cs@upsurgecrmpros.com